Terms of service
OVERVIEW
This website is operated by The Jewelyst Ltd. Throughout the site, the terms “we”, “us” and “our” refer to The Jewelyst Ltd (“The Jewelyst”).
The Jewelyst provides this website and related services to enable customers to discover, explore, and purchase jewellery, including pieces created by independent jewellery designers featured on the platform.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
If you do not agree to these Terms, you must not access the website or use any Services.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following any updates constitutes acceptance of those changes.
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to provide the Services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least 18 years of age or the legal age required to form a binding contract in your jurisdiction.
You may not use our products or Services for any unlawful purpose or in violation of applicable laws.
You must not transmit any viruses, malware, or harmful code.
A breach of these Terms may result in termination of your access to the Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
Your content (excluding payment information) may be transferred over various networks and adapted to technical requirements of networks or devices.
Payment information is encrypted during transmission.
You agree not to reproduce, copy, sell, resell, or exploit any part of the Service without written permission from us.
SECTION 3 – ACCURACY OF INFORMATION
Information on this site is provided for general information purposes only and may not always be accurate, complete, or current.
We reserve the right to modify website content at any time without obligation to update information.
Any reliance on the information on this site is at your own risk.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for products may change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable for any modification, suspension, or discontinuation of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online and may have limited quantities.
Where jewellery is supplied by independent designers featured on The Jewelyst platform, the designer may be responsible for the production, fulfilment, and delivery of the item.
Due to the handcrafted nature of jewellery and the natural characteristics of gemstones, variations in colour, size, or finish may occur.
Product images are for illustrative purposes only and may vary slightly depending on screen display.
All products are subject to availability.
SECTION 6 – RETURNS, REFUNDS AND EXCHANGES
Returns, refunds, and exchanges are governed by our Refund Policy, which can be viewed here:
[Insert Refund Policy Link]
Items may only be returned or exchanged in accordance with the terms set out in the Refund Policy.
Certain items may be made-to-order, personalised, or bespoke, and therefore may not be eligible for return unless faulty.
Where jewellery is supplied directly by an independent designer, returns or exchanges may be handled either by The Jewelyst or the designer depending on the fulfilment arrangement.
Nothing in these Terms affects your statutory rights under applicable consumer protection laws, including the Consumer Rights Act 2015.
SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order placed with us.
You agree to provide accurate purchase and account information for all purchases.
You agree to promptly update your account information, including your email address and payment details.
SECTION 8 – OPTIONAL TOOLS
We may provide access to third-party tools which we do not control.
These tools are provided “as is” without warranties of any kind.
Your use of such tools is entirely at your own risk.
SECTION 9 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of these websites.
SECTION 10 – USER COMMENTS AND FEEDBACK
If you submit comments, suggestions, or other materials, you grant us the right to use, reproduce, modify, and publish those submissions without restriction.
You are responsible for ensuring your submissions do not violate any laws or the rights of third parties.
SECTION 11 – PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
SECTION 12 – ERRORS AND INACCURACIES
Occasionally there may be errors relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct such errors and cancel orders where necessary.
SECTION 13 – PROHIBITED USES
You may not use the website or its content:
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for unlawful purposes
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to violate laws or regulations
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to infringe intellectual property rights
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to transmit malicious code
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to collect personal information without consent
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to interfere with website security
We may terminate access for violations of these rules.
SECTION 14 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The Service and all products provided through the website are provided “as is” and “as available.”
To the fullest extent permitted by law, The Jewelyst shall not be liable for indirect or consequential damages arising from your use of the Services.
Nothing in these Terms excludes liability where it cannot legally be excluded.
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless The Jewelyst and its affiliates from any claims arising from your breach of these Terms.
SECTION 16 – SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 17 – TERMINATION
These Terms remain effective unless terminated by you or us.
We may terminate access to the Services if you violate these Terms.
SECTION 18 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and The Jewelyst regarding use of the Services.
SECTION 19 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms should be sent to:
The Jewelyst Ltd
Company No: 15735814
Email: info@thejewelyst.com